Sales Policy – SnapVision

Effective Date: January 11, 2025

At SnapVision, we are dedicated to providing you with a seamless and enjoyable shopping experience. Our Sales Policy outlines the procedures for order processing, shipping, payment, promotions, and other key aspects of your purchase. Please take a moment to review this policy to understand how we handle your orders and services.

1. Order Processing
Once an order is placed, it will be processed within 24-48 hours. After processing, you will receive an order confirmation email, which will include the details of your purchase, the total cost, and an estimated delivery timeframe. If there are any issues with your order, such as an out-of-stock product or any other unexpected delays, our customer service team will promptly notify you to offer alternatives or solutions.

2. Shipping and Delivery
We offer multiple shipping options to meet your needs. You can choose from standard or expedited delivery at checkout. Shipping costs are calculated based on your shipping address and the selected shipping method. Delivery times are as follows:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days

Once your order has been dispatched, we will send you a tracking number so you can monitor the progress of your package. Please note that shipping times are estimates, and delivery may take longer due to unforeseen circumstances, such as weather delays or carrier issues.

3. Payment Methods
At SnapVision, we accept a wide range of secure payment methods for your convenience:

  • Major Credit Cards: Visa, MasterCard, American Express
  • Debit Cards
  • Online Payment Systems: PayPal, and other secure payment options

All transactions are processed securely through encrypted payment gateways, ensuring your financial information is kept safe. We take the security of your payment details seriously, and we are committed to protecting your personal information.

4. Sales Tax
Sales tax is applied based on your shipping address and the local tax regulations in your jurisdiction. The applicable sales tax will be automatically calculated and displayed at checkout before you complete your order. If your order is exempt from sales tax, the appropriate deduction will be applied at checkout.

5. Special Offers and Promotions
SnapVision frequently runs special offers, discounts, and promotions to bring you the best deals. These promotions may include seasonal sales, limited-time discounts, or special bundle offers. Please be aware of the following regarding promotions:

  • Each promotion will have its own terms and conditions, which will be provided at the time of the promotion.
  • Some items on sale or discounted offers may be excluded from returns or exchanges.
  • Limited availability: Certain items included in promotions may have a limited quantity or may sell out quickly.

We encourage you to subscribe to our newsletter or follow us on social media to stay informed about new offers and promotions.

6. Product Availability and Pricing
While we make every effort to keep our product inventory updated, all items on our website are subject to availability. If a product you have ordered is out of stock or unavailable, we will notify you immediately and offer alternatives or a full refund. Prices are displayed in USD (U.S. Dollars) and are subject to change without notice. SnapVision reserves the right to update product prices, and any price adjustments will be reflected on our website.

7. Order Modifications and Cancellations
If you wish to modify or cancel an order after it has been placed, please contact us as soon as possible at info@lenslevo.com or call our customer service team at (540) 882-9676. If your order has already been processed or shipped, we may not be able to make changes. Therefore, it is important to contact us promptly if you wish to cancel or adjust your order.

8. Customer Support
We are here to assist you with any questions or concerns regarding your order, product availability, shipping status, or payment issues. Our customer support team is available to ensure that your shopping experience is smooth and enjoyable. You can reach us using the following methods:

9. Return and Refund Process
At SnapVision, we strive for customer satisfaction, and we understand that sometimes you may need to return a product. Please refer to our Refund and Return Policy for full details on how to initiate a return, exchange, or refund. This policy includes information about return eligibility, the process for requesting a refund, and the specific terms regarding defective or damaged products.

10. Privacy and Data Security
Your privacy is of the utmost importance to us. We implement strict security measures to protect your personal and payment information. For more details, please refer to our Privacy Policy, which explains how we collect, use, and safeguard your data.

11. Changes to This Policy
SnapVision reserves the right to update or modify this Sales Policy at any time without prior notice. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about any changes.

Contact Us
For any inquiries or assistance, please don’t hesitate to contact our customer service team:

  • Email: info@lenslevo.com
  • Phone: (540) 882-9676
  • Street Address: 38190 Millstone Dr, Purcellville, Virginia (VA), 20132, United States
  • Website: lenslevo.com

Thank you for choosing SnapVision. We appreciate your business and are committed to providing you with the best products and services available. We look forward to assisting you!